eGift Card (A$10-A$500)
Shopping for a gift but not sure what to buy? Give your loved one the gift of choice with an Ugg Express gift card.
Gift cards are delivered via email and contain instructions on how to redeem them at checkout. Our gift cards have no additional processing fees.Please note that there are no refunds for gift card and are only able to used online.
I recently purchased a gift card from Ugg Express, which was used as a prize for those at work who participated in Wear Your UGGs to Work Day. The process of purchasing the gift card was fantastic. Thank you for an easy process, and the winner was thrilled (of course).
We use either Australia Post and another premium courier for all deliveries within Australia and New Zealand.
Delivery time is 1-6 business days from dispatch depending on where you are in Australia. Please also allow 1-2 business days for processing of your order. We endeavour to process our orders as quickly as possible. All deliveries are issued with a tracking number to track your parcel.
Please note that if the parcel is returned to sender due to the wrong address having been provided, you will need to pay a $10 restocking fee and if you want to cancel the order we will deduct a $10 restocking fee from your total refund. Once the returned to sender parcel is received we will send out a notification email to confirm the correct address, and we will keep your stock for two weeks only if we don't get a response from you.
If the cancel or exchange requests make after the dispatching,a $10 restocking fee will be charged as well.
NO RISK 30 DAY EXCHANGES, RETURN AND REFUNDS
If you want to return the footwear please contact us via email first (email@example.com) to get the return approved. You will then receive a confirmation email with your case number and instructions about how to return. We offer returns for 30 days.
-The items must be returned within 30 days of purchase, must be unworn and unused with the original tags still attached.
- If you simply change your mind or change size, you need to pay for the return postage while we cover the second deliver if the exchange is needed.
- Please make sure you include a note in the return parcel with your order number, name, request and delivery address.